All doors are designed to be used INSIDE the building and they are INTERIOR DOORS. No doors should be used outside the building or/and as an entry door unless it is clearly and explicitly stated otherwise

Unless instructed to ship complete TRENDY will ship whatever material is available and back order the balance. TRENDY shall not be held accountable for damages occurring due to circumstances beyond our control. Changes to the order can only be made within 48 hours of signing the document without any fees, unless the items had shipped. By signing below the Buyer acknowledges and accepts TRENDY's terms and conditions. Under no circumstances will TRENDY be liable for any amount in excess of the cost of goods. TRENDY is not responsible for transportation, shipping, removal, labor or installation charges or costs incurred in replacing the Product or any other costs relating to the replacement of the Product. TRENDY is not responsible for any loss of the customer due to increased production or delivery time. All door units will be shipped in a knocked down condition (not pre-hung) unless otherwise stated in this order. TRENDY needs a valid street address in order to process the order. If a mistake was made regarding the delivery address, information should be provided to TRENDY within 24 hours of placing an order. If the product is shipped out to a wrong address, the buyer carries responsibilities to any additional shipping and handling charges.

Once a shipment/delivery is received, the customer must inspect the contents of each package before signing the bill of lading. All visible damages must be noted on the bill of lading, however, it is also very important to open all received boxes and inspect the products for any concealed damage at the time of delivery. If the driver does not allow you to inspect the freight, please note that on the bill of lading. All damages must be reported to TRENDY within 48 hours of the shipment/delivery date. Failure to comply with these rules will disqualify customers from merchandise replacement. Shop items and special orders cannot be canceled once the manufacturing process has begun. All cancellations and change orders are subject to production and/or material charges which have occurred prior to the submission of the cancellation or change request. While TRENDY will make every effort to honor cancellation and change requests, an order is considered firm when the order is placed, and the customer is liable for the full price of those orders. Special orders are non-stock items and are non-returnable/refundable. Altered in a special way merchandise is non-returnable/refundable. Pre-hung or pre-cut merchandise is non-returnable/refundable. All orders should be picked up within 7 days after notification. Otherwise a storage fee of 50$ per day will be charged. No returns will be accepted unless previously authorized by TRENDY in writing or by email. Customer agrees and understands that there will be restocking charge of 20% invoice price. Shipping costs are not refundable. All returns must be in merchantable condition, in the same packaging and/or wrapper condition as when purchased. All returned goods are subject to warehouse inspection before credit will be issued. Customers must provide proof of purchase for all returned goods. No material will be accepted for return after 45 days. In order to fulfill requests for parts, photos of the damaged/defective parts or items and of original packaging are required. Claim forms need to be filled in and attached alongside with photos. TRENDY will determine the best resolution and will file damage claims to the shipping company. TRENDY shall not be responsible for indirect, consequential or incidental damages.

Delivery options: Shipping & Handling Job Site - delivery to a non residential area with loading dock or fork lift access.

Shipping & Handling Residential - Includes a curb side delivery with a lift gate service

Delivery - Curb side delivery

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